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MagSafe Ring

 case

Setup Video

Frequently Asked Questions

The magnetic strength of the Ring is over 1,800 g, ensuring your phone stays securely attached to all MagSafe accessories.

 Please check:

  • When using other third-party chargers, ensure the wireless charger has a strong magnetic attachment.
  • The ring must be installed on the back of the case, not the inside.

Be sure to watch the setup video before putting on the Ring.

Please ensure:

  • The Ring may not adhere to silicone, leather, glass, or any phone case with an uneven surface.
  • The Ring must be applied to the back of the case, not the inside.
  • After applying, take off the phone case, and push the inside of the case onto a hard, smooth surface to press the ring firmly onto the case.
  • Wait 30 minutes before attaching it to a magnetic mount or charger to ensure full adhesion.

How does the ESR warranty work?

All ESR products are covered by a 12-month warranty. Contact support and we will get back to you within 24 hours.